Frequently Asked Questions

  • When your bouquet arrives, we treat every stem with care — gently drying and preserving your flowers using professional techniques designed to honor their color, shape, and the memory they carry.

  • The sooner you can send them, the more beautifully they'll preserve — ideally within 1–3 days after your wedding. Until then, keep them somewhere cool & dry, away from direct sunlight, and let them rest with fresh water. They've had a big day too.

  • From home décor to wearable jewelry, Petal Haus turns your blooms into keepsakes you'll treasure forever. Browse our ready-made home collections — or build your own. There's something for every style and budget.

  • We'd love to! Wedding bouquets are our specialty, but Petal Haus works with flowers from any milestone — anniversaries, baby showers, memorials, graduations, and beyond. If the flowers hold meaning, we'll help you hold onto them.

  • We make it easy. Once you book, we'll send you step-by-step shipping instructions.

  • Preservation is a natural process, and some gentle color shifting is a normal — even beautiful — part of it. We also offer a color correction service to help bring your blooms as close to their original hue as possible. We'll always be honest with you about what to expect for your specific flowers, and we pour care into every piece to bring out their best.

  • With a little love — out of direct sunlight and away from humidity — your piece can last for decades. Every completed order includes care instructions so your keepsake stays as beautiful as the day it was made.

  • Most pieces are completed within 6 months of receiving your flowers, depending on your package and current order volume. You'll receive updates along the way through your portal, so you're never left wondering.

  • Absolutely — a preserved floral keepsake makes one of the most thoughtful gifts you can give. Whether it's for a bride, a grieving loved one, or someone celebrating a milestone, we'd love to help you make it special. Reach out and we'll walk you through the gifting process.

  • Yes! Petal Haus ships and accepts flowers from anywhere in the US. Once your keepsake is complete, we'll package it carefully and send it safely back to you. Full shipping details are provided after booking.